At Seven Tours, we understand that plans can change and we wish to accommodate these changes as best as we can. Here is our simple and customer-friendly cancellation policy:

Booking Cancellation and Refund:

Free Cancellation: You can cancel your booking free of charge up to 24 hours before the tour date. In such cases, we will provide a full refund to your original payment method, be it PayPal or your debit/credit card.

Last-Minute Cancellation: If you cancel less than 24 hours before the tour or if you are unable to join the tour on the scheduled date without prior notification, we offer a partial refund. We understand unforeseen circumstances can occur, and we try to be as fair as possible in such situations.

Exceptional Circumstances: If you have to cancel due to an emergency, such as an accident or injury, please contact us as soon as possible. In these special cases, we will issue a full refund upon verification of the situation.

Payment and Refund Process:

Payment Methods: For your convenience, we accept both PayPal and payment on the tour date using a debit or credit card.

Refund Process: Refunds are processed to the original method of payment. Please note that the time for the refund to appear in your account may vary depending on your card issuer or PayPal's processing times.

Contacting Us:

Should you need to cancel or have any inquiries regarding our policy, please don’t hesitate to contact us. We are here to help and ensure your booking experience with Seven Tours is smooth and stress-free. We appreciate your understanding and cooperation with our cancellation policy. It helps us manage our tours effectively and ensures we can offer quality experiences to all our guests.

Thank you for choosing Seven Tours for your excursion needs!